Accessibility Statement

Accessibility Statement


Our Commitment to Accessibility

Splash Soul Gallery is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for all customers and apply relevant accessibility standards to our website and digital products.


Accessibility Standards Compliance

Web Content Accessibility Guidelines (WCAG)
Our website aims to conform to the WCAG 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Americans with Disabilities Act (ADA)
We strive to comply with the Americans with Disabilities Act and similar accessibility legislation in other jurisdictions where we conduct business.


Accessibility Features

Website Navigation

  • Keyboard Navigation: Full website functionality accessible via keyboard
  • Screen Reader Compatibility: Compatible with popular screen reading software
  • Clear Structure: Logical heading structure and navigation organization
  • Focus Indicators: Visible focus indicators for keyboard navigation

Visual Accessibility

  • Color Contrast: High contrast between text and background colors
  • Text Scaling: Website supports browser zoom up to 200% without loss of functionality
  • Font Choices: Clear, readable fonts throughout the website
  • Alternative Text: Descriptive alt text provided for all images

Audio Content Accessibility

  • Digital Format: Digital products are inherently accessible to visually impaired customers
  • File Organization: Clear file naming and folder structure for easy navigation
  • Multiple Devices: Compatibility with assistive technology and specialized audio equipment

Assistive Technology Support

Our website and digital products work with:

  • Screen Readers: JAWS, NVDA, VoiceOver, Dragon NaturallySpeaking
  • Voice Recognition Software: Dragon, Windows Speech Recognition
  • Alternative Input Devices: Switch navigation, eye-tracking devices
  • Browser Accessibility Tools: Built-in browser accessibility features

Audio Player Accessibility

  • Standard MP3 files work with accessible media players
  • Compatible with assistive audio software
  • Support for keyboard shortcuts in most media players
  • No proprietary players required

Known Accessibility Limitations

We acknowledge that some aspects of our website may not yet be fully accessible:

  • Some third-party payment processing elements may have limited accessibility
  • Certain interactive features may require mouse interaction
  • Some older browser versions may not display all accessibility features properly

Ongoing Improvements

  • Regular accessibility audits and testing
  • Updates to website functionality and design
  • Implementation of user feedback and suggestions
  • Collaboration with accessibility experts

Accessibility Support

If you encounter accessibility barriers while using our website or accessing digital products:
General Support: support@splashsoulgallery.com

  • Personal assistance with navigation or purchasing processes
  • Technical support for accessibility software compatibility
  • Alternative communication methods for customer service

Response Commitment

  • We will respond to accessibility requests within 48 hours during business days
  • We prioritize resolving accessibility barriers that prevent product access
  • Alternative assistance methods will be provided when technical solutions are not immediately available

Third-Party Services and Accessibility

Payment Processing: Our payment processors maintain their own accessibility standards. If you experience difficulties, contact us for alternative payment arrangements.
External Links: External links may lead to sites with different accessibility standards. We are not responsible for third-party sites.


Feedback and Continuous Improvement

We welcome feedback about the accessibility of our website and digital products:
Email: support@splashsoulgallery.com
Subject: Accessibility Feedback

  • Description of the barrier
  • Your assistive technology details
  • Suggested improvements
  • Optional contact info

Improvement Process

  • All feedback is reviewed by our team
  • Improvements are prioritized based on impact
  • Regular updates enhance accessibility
  • Major improvements are communicated

Legal Compliance and Disclaimer

Reasonable Accommodations

  • Alternative customer service methods
  • Personal assistance with website navigation
  • Technical support for assistive technology
  • Flexible communication options

Limitation of Liability

  • We provide no warranty that our website is fully accessible to all users
  • Technology limitations may affect features
  • Third-party services may differ
  • We are not liable for customer device/software limitations

Safe Harbor Compliance

We make good faith efforts to comply with accessibility requirements and document our initiatives for legal compliance.


Accessibility Resources

  • WebAIM: Accessibility evaluation (webaim.org)
  • W3C WAI: Official guidelines (w3.org/WAI)
  • NFB: Resources and advocacy (nfb.org)

Browser Accessibility Features

  • Zoom and text scaling: Ctrl/Cmd + Plus
  • High contrast modes: in browser settings
  • Voice control: via browser extensions
  • Keyboard navigation: shortcuts

Regular Review and Updates

  • We conduct regular accessibility reviews
  • Updates are based on current standards
  • User feedback is incorporated

Policy Updates

This Accessibility Statement may be updated to reflect:
- Changes in legislation
- Website improvements
- New assistive technology compatibility
Updates will be posted with a revised “Last Updated” date.


Contact Information

Email: support@splashsoulgallery.com
Available: 24/7 support, responses within 24 hours

We are committed to providing equal access to our digital products and website for all customers. Your feedback helps us continue improving accessibility for everyone.

This Accessibility Statement demonstrates our ongoing commitment to digital inclusion and legal compliance.