Terms of Service

Terms of Service

Welcome to Splash Soul Gallery. These Terms of Service govern your use of our website and purchase of digital products. By accessing our website or making a purchase, you agree to be bound by these Terms.


Acceptance of Terms

By using this website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use our website or services.


Eligibility and Account Requirements

  • Be at least 18 years of age or have parental/guardian consent
  • Be legally capable of entering into binding contracts under applicable law
  • Provide accurate and complete information during checkout
  • Maintain the confidentiality of your account credentials

Products and Services

Digital Products

  • We sell exclusively digital products delivered electronically
  • All products are delivered via secure download links after successful payment
  • No physical products are shipped or mailed
  • Products are available for immediate download upon payment confirmation

Product Descriptions

  • We strive to provide accurate product descriptions, including audio quality, duration, and content details
  • Digital samples or previews, where available, represent the actual product quality
  • We reserve the right to modify product offerings without prior notice

Pricing and Payment

Pricing

  • All prices are displayed in USD and include applicable taxes where required by law
  • Prices are subject to change without notice (changes do not affect orders already placed)
  • Promotional pricing and discounts are subject to specific terms and time limitations

Payment Processing

  • Payments are processed securely through our authorized providers
  • We accept major credit cards and other payment methods as displayed at checkout
  • By submitting payment information, you authorize the charge for the total amount including taxes and fees
  • Payment must be received in full before digital products are delivered

Failed Payments

  • Orders with failed payments will not be processed
  • You are responsible for ensuring sufficient funds and valid payment information
  • We may attempt to process payment multiple times for failed transactions

Order Processing and Delivery

Order Confirmation

  • Email confirmation is sent immediately after successful payment
  • Download links are provided via email and on the confirmation page
  • You are responsible for providing a valid email address

Digital Delivery

  • Products are delivered immediately upon payment confirmation
  • Download links are unique to your purchase and should not be shared
  • We recommend downloading promptly and creating backups

Delivery Issues

  • We are not responsible for failures due to incorrect email addresses
  • If you don’t receive your links within 24 hours, contact support
  • Technical issues will be resolved at no extra cost

Refunds and Returns Policy

No Refunds Policy

  • All sales of digital products are final and non-refundable
  • No returns, exchanges, or cancellations are accepted
  • By purchasing, you waive any right of withdrawal for distance sales

Exceptions

  • Technical defects preventing use that cannot be resolved
  • Duplicate charges for the same product
  • Unauthorized transactions (subject to investigation)

Intellectual Property and License

Copyright Ownership

All content remains the exclusive property of Splash Soul Gallery and/or original content creators.

Limited License Grant

  • Download and use for personal, non-commercial purposes
  • Store on your personal devices
  • Create backup copies for personal use

Prohibited Uses

  • No sharing, distributing, or reselling
  • No uploading to file-sharing or streaming platforms
  • No commercial use or public performance
  • No removal of copyright notices
  • No derivative works or DRM circumvention

User Conduct and Prohibited Activities

  • Do not violate applicable laws
  • Do not hack or disrupt website security
  • Do not use automated systems to access or download content
  • Do not engage in fraudulent transactions
  • Do not impersonate others or provide false information

Privacy and Data Protection

  • We collect only necessary information to process orders
  • Our Privacy Policy explains how data is used and protected
  • We comply with GDPR, CCPA, and other data protection laws
  • You may unsubscribe from marketing communications anytime

Disclaimers and Limitation of Liability

  • Products are provided “as is” with no warranties
  • We do not guarantee compatibility with all devices/software
  • Our liability is limited to the amount paid for the product
  • No liability for indirect or consequential damages

Force Majeure

We are not liable for delays due to technical failures, natural disasters, or legal restrictions.


Indemnification

You agree to indemnify Splash Soul Gallery from claims arising from your violations or misuse of products.


Termination

  • We may suspend or terminate access for violations, fraud, chargebacks, or harmful conduct
  • Upon termination, your right to access products may be revoked

Governing Law and Dispute Resolution

  • Governing Law: Austria
  • Disputes resolved first by negotiation, then binding arbitration
  • No class actions — disputes resolved individually

Severability and Waiver

If any provision is unenforceable, the rest remain in effect. Failure to enforce does not constitute waiver.


Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, form the entire agreement.


Updates and Modifications

We may modify these Terms at any time. Updates are effective immediately upon posting. Continued use means acceptance.


Contact Information

Email: support@splashsoulgallery.com
Business: Splash Soul Gallery


By proceeding with your purchase, you acknowledge that you have read and agree to these Terms of Service.